We are looking for a qualified, professional and competent Mobile Van Technician to join our team at our Mercedes-Benz Van dealership located in Knowsley!
Our Mobile Technicians are a critical part of the business and are responsible for carrying out onsite servicing and repairs at customer sites using comprehensive system specialist knowledge and a high diagnostic authority.
Package Details:
* £17.57 per hour
* Plus enhancement payment of up to £300 per month based upon your qualification level
* Based onsite in Knowsley and field-based at customer sites
* 45 hours per week, Monday - Friday, 07:00 – 16:30
* 23 days’ holiday each year, plus bank holidays
* Permanent
* Bonus scheme
* £2,000 onboarding bonus
Role Responsibilities:
* Attending customer sites to service and repair vehicles on customer premises
* Ensuring all defects reported by the customer are actioned
* Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedules
* Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer’s vehicle
* Ensuring vehicles are safe to use
* Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
* If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isn’t possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
* Completing servicing in line with manufacturer’s guidelines
* Maintaining detailed and accurate records as required for each job carried out
The Ideal Candidate:
* Previous experience in a similar Technician role
* Full NVQ Level 3 in Light Vehicle Maintenance (essential)
* Full UK driving licence (essential)
* Attention to detail – ensuring repairs are conducted to a high standard and meet legal requirements
* Time management – efficiently completing scheduled work and meeting agreed SLA’s
* Teamwork – contributes positively to the team in order to achieve common business objectives
* Communication – ability to communicate with colleagues and customers clearly and professionally on work carried out or any potential issues or delays
* Customer orientation – ability to focus on the needs of the customer and works to deliver customer satisfaction
* Adaptable – ability to react to changing priorities in a busy and demanding role
* Self-sufficiency – ability to work independently when required, holding oneself accountable for standard of work completed