Financial Planning Assistant Supervisor
Department: Financial Planning
Employment Type: Full Time
Location: Newcastle
Description
About UsBuild something exceptional, with us... Our ambition is clear and openly bold.
Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attraction of outstanding talent, and the selective acquisition of like‑minded firms. But growth alone is not the goal. Reputation is. And reputation is earned, not inherited. Our strategic intent is simple to say and hard to deliver. To become the most respected adviser to privately owned businesses in the North and the UK. The firm business owners talk about. The firm lawyers and bankers recommend without hesitation. To achieve this, we are building the best Accounting and Financial Advisory firm to deal with, not just in the North, but across the UK. Exceptional service, deep expertise, trusted relationships, and absolute reliability define everything we do. These are not slogans; they are standards we hold ourselves to every day. At our core, we exist for one reason, to help our clients achieve prosperity, a secure future, and peace of mind. This strategy sets the direction. Our people, our values‑led culture, and our standards will deliver it.
We are looking for people who want more than the next job. People who care deeply about: Standards and professionalism; Doing work they are proud to put their name to; Building long‑term client relationships; Being part of a firm with real momentum and intent.
This is our moment, and our vision is clear, to build something genuinely remarkable.
The Role
As a result of continued growth across our Financial Planning Service Line, we are now recruiting for a Financial Planning Assistant Supervisor to join our Newcastle office.
The main purpose of this position is to not only provide first line administrative support to our Financial Planning Consultants, but also to be a team leader for a specified group of Financial Planning Assistants.
The main elements of this role will include:
* Providing relevant documentation to the Financial Planning Consultants ahead of client meetings
* Ensuring accurate completion of compliance requirements
* Ensuring that the administrative requirements are complete for the client review processes
* Responding to client queries
* Conducting 1-1 meetings, quarterly review meetings and annual goal setting meetings with direct reports
* Providing general training and development to assigned team
Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy.
The Candidate
In order to fulfil the responsibilities of the position, we would like candidates to be / have:
* Experience of working in an administrative capacity for an organisation in Financial Services
* Experience of supporting and working closely with a Financial Advisor
* Either already achieved or be willing to work towards completing a Certificate in Financial Planning qualification
* Extensive administrative and customer service experience
* Organised and comfortable with managing diaries / scheduling appointments
* Excellent communication skills (in both written and verbal forms) and a passion for delivering exemplary service to clients
* Comfortable working in a fast paced environment
* A dedicated team player, and willing to assist colleagues in the team where possible
* Able to prioritise workloads under strict deadlines and use initiative to solve problems
* General IT skills
* A Full UK Driving Licence (desirable not essential requirement)
The Benefits
In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:
* Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
* Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
* Smart Working Policy, giving you the ability to balance home and remote working
* Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
* Employee Assistance Programme (24/7 confidential support for wellbeing and health)
* Paid flu jabs and eye tests
* Introductory Commission Scheme (financial reward if you refer a new client)
* Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
* Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
* Paid professional membership fees
In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further.
When you're with us... we're with you.
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