Ward Administrator
NHS AfC: Band 3
Main area Mental Health Grade NHS AfC: Band 3 Contract Permanent Hours Full time - hours per week (Monday to Friday) Job ref -SPE-8- Site Audrey House Town Derby Salary £, - £, per annum, pro rata Salary period Yearly Closing //6 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
A vacancy has arisen for a Ward Administrator on Audrey House a new 8 bedded female enhanced care service. This is due to open March 5
The post is full time hours per week) Monday to Friday during office hours.
The post offers the opportunity to join a new developing team, where safety and wellbeing is at the heart of the team's ethos.
Audrey House
Is an 8 bedded female unit, for patients with enhanced mental and physical health needs. This is a new service and part of the making room for dignity project. You will have the opportunity to be part of the developing team and service.
Main duties of the job
You will be working closely with the clinical team to maintain the functionality of the team. You will provide admin support to the Ward Manager and the clinical team, including minuting meetings and arranging appointments.
The job role will consist of carrying out standard administrator responsibilities, supporting the team and manager to maintain and develop the clinical and operational performance of the ward.
Though you will not be providing hands on patient care, patients may look to you for support and advice which can be a rewarding experience.
You will play a part in managing phone activity within the staff office and displaying the Trust and team values to patient, carers and colleagues.
You will respond to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups.
You will ensure that services are provided in a safe and supportive environment and at all times adopt a professional approach to your work promoting a positive image to services users/carers and the general public.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
Benefits include:
1. Commitment to flexible working where this is possible
2. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
3. Yearly appraisal and commitment to ongoing training
4. Generous NHS pension scheme
5. Good maternity, paternity and adoption benefits
6. Health service discounts and online benefits
7. Incremental pay progression
8. Free confidential employee assistance programme /7
9. Access to our LGBTI+ network, BAME Network and Christian Network
10. Health and wellbeing opportunities
11. Structured learning and development opportunities
Detailed job description and main responsibilities
PLEASE NOTE: To view the Job Description and Person Specification, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.
Ordering and monitoring ward stock and necessary items through finance and procurement system.
Scanning documents to the Electronic Patient Record to ensure clinical objectives are met.
Gathering ward data to handover in operational and clinical meetings.
Managing phone activity in staff office and communicating messages to the appropriate staff member.
Assisting management team in the collation of information to meet clinical and operational objectives such as audit and ward improvement.
Manage ward post and ensure this reaches the appropriate staff member.
Person specification
Qualifications
Essential criteria
12. Typing RSA/ OCR level II or equivalent
13. English Language GCSE grade 4 or equivalent qualification
Desirable criteria
14. ECDL or equivalent IT qualification
Skills/Experience
Essential criteria
15. Good standard of spelling and grammatical accuracy
16. Excellent written and verbal communication skills
17. Excellent organisaional skills
18. Able to work as part of a team
19. Able to prioritise work load and meet deadlines
20. Able to work on own initiative with minimal supervision
Knowledge/Experience
Essential criteria
21. Experience of using Microsoft computer packages
22. Previous clerical/administration experience
23. Excellent customer care skills
24. Experience dealing with telephone enquiries
Personal qua;ities/attributes
Essential criteria
25. Ability to be flexible in approach and working practices
26. Understand the requirements for confidentiality
Further details / informal visits contact
NameLisa StanleyJob titleSenior NurseEmail number
If you have problems applying, contact
Address Recruitment Team
Kingsway Hospital
Telephone option 1, option 1