We are seeking a capable and organised professional to join the ICR as Library Officer, supporting a small but important library service and a range of related academic support processes.
Reporting to the Head of Academic Systems, the Library Officer will oversee the day-to-day operation of the ICR’s library service, including journal subscriptions, inter-library loans, user enquiries and support for library study spaces. The post-holder will also be responsible for several related services, including open access administration, postgraduate thesis submission and examination processes, archive management, and coordination of Freedom of Information requests.
The ICR is a highly specialised research institution, and this role is central to ensuring that key services and processes run smoothly and efficiently. The post-holder will manage a varied workload with a high degree of autonomy, supporting staff and students while maintaining careful oversight of processes where accuracy, sound judgement and timely action are essential.
Alongside the operational aspects of the role, the Library Officer will help to improve the way services are delivered over time. This will include reviewing processes, identifying opportunities to improve responsiveness, supporting service development work, and contributing limited cross-cover within the wider Academic Systems team where needed. The role would suit someone who is comfortable taking ownership of established processes, while also looking for practical ways to keep services effective and up to date.
The role offers the opportunity to work across a distinctive mix of responsibilities in a small and collaborative institution. It would suit someone who enjoys combining service delivery, process coordination and user support, and who is motivated by helping important academic and organisational processes run well.
We are looking for:
1. an organised and reliable professional with experience of managing detailed processes accurately and to deadline;
2. someone with strong numerical skills and the confidence to work with budgets, expenditure and service data;
3. a candidate who can communicate clearly and work effectively with a wide range of colleagues, students and external contacts;
4. an individual who can work independently, use sound judgement and take responsibility for a varied operational role;
5. someone with strong customer service instincts and a practical approach to improving services and processes;
6. ideally, a candidate with experience of working in higher education, libraries, scholarly information, student administration, or a similar environment.