Technical Support & Application Engineer (Electrical Engineering)
We are looking to support our team based in Stafford, UK.
What's it all about?
You will support our international customers with their inquiries regarding their products and the application through various communication channels.
You will assist our customers in the practical application and integration of our test equipment.
You have the opportunity to network with our international colleagues and to exchange experiences.
You are the internal voice of our customers, understand their needs and actively advocate for their concerns.
You will assist in carrying out diagnosis and condition assessment of various applications using the full range of OMICRON equipment and find solutions to all kinds of customer requests.
You conduct product trainings and measurements on site and at customers' locations.
You support our sales department at conferences and trade fairs (travel time approx. 25%).
You document and observe customer and market requirements to further develop our products.
Responsibilities
* Support international customers with inquiries about product application via various communication channels.
* Assist customers with practical application and integration of test equipment.
* Network with international colleagues and exchange experiences.
* Advocate for customer needs and concerns within the company.
* Diagnose and assess application conditions using OMICRON equipment, finding solutions to customer requests.
* Conduct product trainings and measurements at customer locations.
* Support sales department at conferences and trade fairs (travel time approx. 25%).
* Document and observe customer and market requirements to inform product development.
Qualifications
* Education in electrical engineering or comparable field; first working experience is welcome.
* Ability to analyze and solve customer requests and problems.
* Team player, communicative, enthusiastic about technology.
* Works self‑organized and interdisciplinary with other teams.
* Enjoys learning new things and sharing knowledge.
* Excellent English language skills; German is a plus.
Benefits
* A unique organizational culture based on trust, personal freedom and individual responsibility.
* Work environment focused on sustainability, diversity and flexible time management.
* State‑of‑the‑art infrastructure and professional teams who enjoy their work.
* Creative and international environment where innovative ideas are valued.
* A free lunch and many other benefits for your work/life balance.
How to Apply
The position sounds exciting, but you do not fulfil all requirements yet? Show us your motivation and apply via www.omicron.jobs.
Omicron electronics GmbH
Human Resources, Erika Fimpel
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