Temporary Accommodation Team Manager
Contract Type: Agency (Temporary)
Start Date: 18 August 2025
End Date: 2 November 2025
Hours: 36 hours per week (Monday - Friday, 9:00am - 5:00pm)
Client: Royal Borough of Kingston upon Thames
Manager: David Hill
About the Role
Are you an experienced housing professional with strong leadership skills and a passion for supporting vulnerable households? The Royal Borough of Kingston is seeking a highly motivated Temporary Accommodation Team Manager to lead our Temporary Accommodation service during a period of transition.
You'll manage a busy frontline team responsible for the operational delivery of temporary accommodation - including hostels, dispersed leased properties, and spot-purchased units - for statutorily homeless individuals and families. This is a critical leadership role ensuring that all properties meet required standards, occupancy is maximised, and resident needs are met with dignity and care.
Key Responsibilities
* Lead and manage the Temporary Accommodation team to ensure excellent service delivery, staff performance, and operational efficiency.
* Oversee property management functions including void turnaround, rent loss minimisation, health and safety compliance, and landlord relationship management.
* Collaborate with internal teams, private landlords, and partner organisations to improve outcomes for homeless households.
* Provide expert guidance on housing legislation, policies, and complex casework.
* Drive service improvements through performance monitoring, innovation, and system optimisation.
* Deputise for the Accommodation Services Lead and contribute to strategic service development.
About You
To be successful in this role, you will have:
* Proven experience in housing or homelessness services, particularly in temporary accommodation management.
* Strong leadership and people management skills with the ability to inspire, support, and develop a team.
* In-depth knowledge of housing law, homelessness legislation, tenancy management, and safeguarding.
* Excellent organisational, analytical, and communication skills.
* Ability to work flexibly in a dynamic environment, with a focus on continuous improvement and customer care.
Why Join Us?
At Kingston, we put people at the heart of what we do. This role offers a unique opportunity to lead a service that directly impacts the lives of some of our most vulnerable residents. You'll work with a dedicated and supportive team in a council committed to innovation, inclusion, and service excellence.
Apply Now
Help us shape a better future for Kingston's communities. For more information, please contact David Hill, Accommodation Services Lead.
#J-18808-Ljbffr