Clinical Support Worker, Ward 4
Go back North Cumbria Integrated Care NHS Foundation Trust
The closing date is 24 March 2026.
Clinical Support Workers - 150 hours available, full or part time.
We are seeking to recruit a Clinical Support Worker for Ward 4 at West Cumberland Hospital. We are looking for caring, dedicated, innovative and motivated team members to work as part of a multidisciplinary team focused on holistic patient care. Ward 4 is a 32 bedded Acute Care of the Elderly ward, working closely with an experienced and highly motivated multidisciplinary team.
The essential criteria for this role includes having a care certificate or the willingness and ability to undertake one. For further information, please see the attached Care Certificate document.
Main duties of the job
You must have a caring approach, be an excellent communicator and be capable of delivering high standards of patient care. Shift pattern: Days, nights, weekends and bank holidays.
About us
North Cumbria Integrated Care NHS Foundation Trust is committed to delivering outstanding healthcare services to the population of North Cumbria. We aim to build a centre of excellence in rural and remote healthcare, providing a wide range of community and acute services throughout our county.
Our five key principles are:
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
We are serious about supporting a diverse workforce that reflects our local community and are committed to being an inclusive and compassionate place to work.
We are working together across the North East and North Cumbria to become the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Person Specification
Qualifications
* Level 3 vocational qualification or equivalent Short courses and completion of a competency workbook equivalent to Level 3 in a range of patient and clinical care duties, including theoretical knowledge, clinical observations knowledge of data protection legislation and health and safety at work legislation.
* National Care Certificate or commitment to complete within 12 weeks of commencing employment.
* Numeracy and Literacy Level 2.
* Undertaken relevant additional training for Clinical Support Workers.
Knowledge and Experience
* Experience of working in health or social care.
* Experience of undertaking and recording clinical observations and escalating changes or findings.
* Working knowledge of legislation underpinning care provision.
* Understanding of the importance of robust, accurate, clear, timely documentation.
* Insight into behaviours and skills of a carer and the need for effective team work.
* Knowledge of Safeguarding.
* Understanding of work‑related boundaries.
* Awareness of GDPR and the need for confidentiality.
* Familiarity with current NHS and social care policies.
* Clinical policies and procedures.
* Evidence of understanding of Trust Business.
* Experience of working in the Trust previously.
Skills and Attributes
* Excellent interpersonal, communication and active listening skills.
* Ability to adopt appropriate styles and methods of communication.
* Time‑keeping, planning and prioritisation skills.
* Basic IT skills to use electronic patient records and other Trust systems.
* Analytical and judgement skills to make decisions based on patient / service user interactions.
* Observations and metrics competence.
* Ability to demonstrate the importance of holistic person‑centred care and related procedures.
* Initiative and compassion in delivering dignified care.
* Desire to encourage and support patients to remain as independent as possible.
* Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
* Caring and empathetic.
* Motivated with a pro‑active approach.
* Ability to work independently and as part of a team.
* Committed to providing high quality patient care.
* Willingness to undertake job‑related training and multidisciplinary competencies for more effective patient care.
* Personal resilience and ability to work calmly and effectively under pressure.
* Professional image: courteous, respectful and helpful.
* Reliable, adaptable and dependable.
* Venepuncture competence.
Other Requirements
* Promote equality, value diversity and adhere to Trust values and professional behaviours.
* Willing to work flexible hours including nights, weekends and bank holidays.
* Flexible and versatile approach to meet the needs of the service.
* Ability to travel between sites or attend off‑site meetings or training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (formerly CRB) check. The cost of the DBS is paid by the successful candidate through salary deduction.
Benefits
* 27‑day holiday scheme, rising to 33 days after 10 years.
* NHS Discounts.
* Salary Sacrifice schemes, including lease cars and Cycle to Work.
* Vivup – a free, confidential counselling and information service.
Employer name
North Cumbria Integrated Care NHS Foundation Trust
£24,937 to £26,598 a year Per Annum Pro Rata
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