Store Manager
At The Perfume Shop, people are at the heart of everything we do. We look for talent, passion, and a spark to help achieve our vision.
* Contract Type: Permanent Contract
* Hours: 37.5 per week
* Pay Rate: £31,859 per annum
Responsibilities
* Lead by example, providing fantastic service to all customers and coaching your team to do the same.
* Deliver the store’s daily, weekly and yearly targets, ensuring your team knows what to do each shift to meet requirements.
* Review store performance and develop action plans – feedback any challenges.
* Ensure store opening and closing at correct times, adhering to all security procedures.
* Prepare and issue store rotas.
* Manage stock inventory, minimising stock loss through proper actions.
* Coach and mentor staff; conduct regular 1:1s, monitor performance, recognise achievements.
* Recruit talent, recognising that a great team is key to store performance.
Qualifications
* Experience as an assistant/store manager in a fast‑paced environment.
* Strong teamwork, coaching and development skills.
* Strategic thinking with a hands‑on approach to day‑to‑day store running.
* Exceptional customer service ability.
* Expertise in KPIs – sales, service, profit & loss.
* Commercial mindset understanding daily store operations.
* Flexibility with work patterns.
Benefits
* Base salary plus annual KPI‑based bonus.
* Commission at Christmas based on store sales and hours worked.
* 30 days holiday (pro‑rata depending on contract hours).
* VIP perks – 20% off perfume and ability to take part in customer offers.
* Additional discounts with partners such as Superdrug and 3mobile.
* Opportunities to win prizes and incentives based on personal, team and store performance.
* Continuous learning and training to ensure ongoing professional development.
* Access to Wagestream for financial wellbeing.
* Pension, health and wellbeing benefits.
Growth Opportunities
We encourage internal progression and offer apprenticeship schemes for all levels.
Equal Opportunity
The Perfume Shop is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. We provide reasonable accommodations for applicants with disabilities.
#J-18808-Ljbffr