Looking to work within a Great Environment, Flexible Hours, River Walks By The Thames, Staggering Pension, 2 days Working From Home, then look no further than this
Position: Customer Services Representative
Location: Staines-on-Thames
Salary: £26k-£28Kper annum + Excellent Benefits including an outstanding Pension + WFH
Introduction: Welcome to a unique opportunity to join a dynamic team in the picturesque town of Staines-on-Thames. Our client, a leading organization in the accreditation sector, is seeking a talented individual to fill the role of Customer Services Representative. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, then this role is for you.
The Role: As a Customer Services Representative, you will play a vital role in providing administrative and logistics support to the accreditation sections for defined customers and assessment managers. Your responsibilities will include coordination and booking of assessment visits, liaison between customers, assessment managers, and contracted assessors & experts, processing of pre and post-visit documentation, as well as handling hotel and travel bookings. You will serve as a point of contact for customers and external enquirers, ensuring high-quality customer service is delivered at all times. Additionally, you will actively monitor and resolve key processes as...