Service Advisor : Elevate Your Career in Salisbury - Earn £35,000 OTE ! Are you a highly customer-focused Service Advisor looking for your next challenge? An exciting opportunity has arisen in Poole for a proactive individual to join a prestigious Automotive team. This is your chance to shine, working with discerning customers and high-end vehicles, while significantly boosting your earning potential. What this Service Advisor role offers you in Salisbury: An attractive on-target earning (OTE) of £35,000 OTE. Excellent commission pay, directly rewarding your success and dedication. The chance to work with a leading brand known for its Mercedes-Benz vehicles (and similar high-calibre marques), enhancing your professional portfolio. A supportive environment focused on achieving the highest levels of performance. Your Contribution as a Service Advisor: You'll be instrumental in delivering an exceptional customer experience by: Receiving customers and their vehicles in a friendly and professional manner, discussing and confirming their requirements, and taking full responsibility for the vehicle during its time at the Retailer. Collaborating closely with the workshop team to achieve the highest possible levels of performance. Keeping customers fully informed of their vehicle's status, providing comprehensive technical and commercial advice on the work to be done, and giving accurate cost estimates. Informing customers about accessories and optional extras, and promoting any accessory campaigns. Ensuring collection and delivery drivers operate to schedule, meeting both customer and workshop expectations. Accurately capturing and loading all customer and vehicle data into the Kerridge DMS, ensuring records are consistently updated. Raising and processing repair orders according to established guidelines, ensuring work is completed to schedule and the required standard. Ensuring invoicing is accurate and completed on time. Taking responsibility for subcontracted repairs, verifying work completion. Ensuring proper use of technical information and understanding of manufacturer systems. Identifying and retaining all relevant warranty documentation and parts for the warranty team. What we're looking for: A professional and friendly individual, eager to receive customers and their vehicles in Poole, discuss their requirements, and take full responsibility. A strong communicator who can keep customers informed, provide comprehensive technical and commercial advice, and offer cost estimates for repair work. The ability to inform customers about accessories and promotions, ensuring smooth operations for collection and delivery schedules. Meticulous in capturing and loading customer and vehicle data, and processing repair orders accurately. Committed to accurate and timely invoicing, and managing subcontracted repairs effectively. A professional who understands the importance of using technical information and manufacturer systems correctly. Someone dedicated to identifying and keeping all relevant warranty documentation and parts. If you're ready to make an impact as a Service Advisor in Salisbury and reach your £35,000 OTE potential, apply now! Contact Alfie at Platinum Recruitment, quoting job number 932864 / INDCOMMERCIAL Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. ADZN1_UKTJ