We are seeking a highly organised and professional Office Administrator to join our dedicated team in Manchester. In this varied and rewarding role, you will be the first point of contact for clients, visitors, and partners, representing our company with warmth, efficiency, and discretion.
Location: Manchester WA14 5DY
Hours: Full-time 40 hours/ week (from 09-17.00)
Salary: £12.80
About the Role
Reporting to the Manager, you will oversee key administrative processes, maintain accurate records, and provide essential reception cover. Your work will help ensure the smooth running of our services and the delivery of high-quality care to our service users.
Key Responsibilities
1. Answer incoming calls and liaise courteously with clients, their families, GPs, pharmacies, and local authority partners, always ensuring confidentiality.
2. Draft clear, professional correspondence to clients and social workers.
3. Take accurate minutes during meetings.
4. Maintain compliant client and care worker files, chasing missin...