We’re firing up something exciting in Birmingham – and we’re looking for passionate Sales Advisors to help us serve up the ultimate kitchenware experience at our brand-new ProCook Store in the Bullring.
Whether you're a star baker, a saucepans connoisseur, or simply love helping customers find the right tools to cook up a storm, we want to hear from you.
We're recruiting:
* 1 x 24-hour contract
* 2 x 16-hour contracts
* 2 x 12-hour contracts
What the hours look like
Shifts are spread across core trading times, e.g.:
* 12-hour contract: Monday & Saturday (6 hours each),
* 16-hour contract: Sunday & Friday,
* 24-hour contract: Split over 3 days.
However, flexibility is key — especially in our first few months of opening. We're a tight team, and during peak weekends, launches, and promotional events, we’ll all roll up our sleeves and jump in.
What you’ll be doing:
* Delivering exceptional service with warmth, personality, and expert kitchenware advice.
* Demonstrating product knowledge — from the sharpest knives to the slickest non-stick pans.
* Driving sales and creating inspiring in-store experiences.
* Maintaining high visual standards and a beautifully merchandised store.
* Supporting the store team during busy trading and launch events.
What we’re looking for:
* Retail experience is great, but a passion for cooking and kitchenware is even better.
* A proactive, hands-on approach.
* Someone who can work collaboratively in a small, fast-paced team.
* Flexibility to work weekends, bank holidays, and help during busy periods.
* A cheerful demeanor with the ability to engage with customers and provide guidance on our products.
Why You’ll Love Working at ProCook:
* Salary is £12.60 per hour.
* A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
* Quarterly Bonus based on sales targets.
* Be part of a fast-growing company.
* Join a friendly, close-knit team.
* Enhanced Maternity, Paternity and Adoption Leave.
* Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
* 2 x Annual paid volunteering days.
* Employee Assistance Programme.
* Friends and Family Referral Scheme
* 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
* Learning & Development opportunities.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
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