We are currently recruiting for a part-time Firearms Administrator to work for Devon and Cornwall Police at their headquarters in Middlemoor Exeter.
This is a temporary role for 6 months from start date. You will be working 3.5 days a week (days and times to be discussed at interview)
Principal Responsibility
To provide an effective and efficient quality administrative service to the firearms licensing team, seeking to ensure that all firearms licensing applications are in support of legal activity. In particular, to:
Undertake processing activities flagging any concerns or suspicions of potentially criminal activity to the Supervisors.
Maintain awareness and update knowledge in the area of Firearms Legislation and changing processes and procedures.
Provide customer focused point of contact for telephone enquiries to the team, providing advice and guidance to callers on all aspects of firearms licensing.
Produce cash log on a daily basis if required, ensuring reconciliation between records and value of cheques received.
Receive, sort and distribute high volumes of mail.
Carry out checks on applicants using Alliance intelligence systems.
Ensure that all applications are appropriately and accurately indexed.
Scan application documents for retention on suitable database, ensuring archived material is fully recorded and stored prior to disposal of the hard copy.
Seek opportunities for continuous improvements to processes, highlighting opportunities for improvements to the Supervisors.
Represent, on occasions, as the team's representativeRole-Specific Training and CPD to be undertaken.
Various Alliance and national IT systems
Firearms License Legislation
Home Office guidance
Alliance Policy and Procedures
Code of Ethics
NDM trainingEssential Activities of the role
Input, retrieve and present data using a computer
Maintain a record management system
Produce and present documents using a computer
Provide customer service
Provide specialist advice and knowledgeEssential experience and specialist skills and knowledge
Experience of using IT systems, including Microsoft Office applications
Demonstrable customer care skills
Ability to organise work effectively in order to meet deadlines and targets
Proven administrative skills
Good verbal and written communication skillsEssential Behavioural Competencies
Openness to change
Respect for race and diversity
Team working
Community and customer focus
Effective communication
Problem solving
Planning and organising
Personal responsibility
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