Employer: A.W.A.K.E. Mode Location: London / Remote Salary: €35k based on experience Closing date: 5th of September 2025 Job Title: Wholesale Logistics Manager Location: London / Remote Department: Commercial & Operations Reports to Wholesale Manager and Head of Finance
About A.W.A.K.E. Mode
London-based brand exploring the idea of creating avant-garde yet versatile wardrobe, recognisable for its innovative cuts and unexpected details adaptable to fit into a woman's daily life. We're now looking for a Wholesale Logistics Manager to join our team and support our expansion across global wholesale channels.
Role Overview
As Wholesale Logistics Manager, you will be the operational backbone of our wholesale function. You'll manage the entire wholesale lifecycle from order entry to delivery ensuring that retail partners receive exceptional service and timely responses. You'll work closely with commercial, production, and finance, with deep visibility into inventory, delivery timelines, and brand strategy.
Key Responsibilities
* Manage seasonal order process using Zedonk (and any other software) ensuring accuracy and timeliness.
* Serve as the primary liaison between wholesale partners and internal teams (sales, production, finance) facilitating communication, addressing delivery issues, and ensuring timely information sharing across departments.
* Plan and coordinate all shipping activities to ensure timely, accurate, and cost-effective deliveries, proper documentation, and smooth handling of re-orders and returns.
* Ensure regulatory compliance and risk management by organizing documentation, meeting shipment timelines, mitigating risks, and driving continuous process improvements.
* Oversee logistics performance, costs, and payments by aligning distribution with business goals, coordinating with Finance, verifying warehouse charges, and identifying cost-saving opportunities.
* Ensure all wholesale operations align with delivery windows.
* Support showroom prep, line sheet creation, and order confirmation post-market. Lead post-season analysis, reporting on order performance, cancellations, and operational KPIs.
* Troubleshoot order or shipping issues with speed and diplomacy.
* Own system accuracy for wholesale pricing, terms, and inventory management.
Key Requirements
* 3–5 years of experience in wholesale logistics, preferably in fashion/luxury.
* Advanced proficiency in Zedonk is essential.
* Profound knowledge of different INCOTERMS, risks and responsibilities associated with it is a must.
* Strong understanding of the fashion wholesale calendar and operational workflows.
* Highly organized with excellent attention to detail and time management.
* Strong analytical and Excel skills; comfortable with reporting and data-driven insights.
* Experience working with high-end or multi-brand retailers across UK, EU, Asia, and most importantly USA and Middle East.
* Solution-oriented with strong communication and cross-functional coordination skills.
* Able to thrive in a fast-paced, entrepreneurial environment.
* Knowledge of Shopify and D2C shipments is a plus.
* Fluent in English.