Job Description
You are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.
You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.
You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients.
You will need to understand individual client requirements, build rapport & grow your client portfolio.
You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success in this role include:
* COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
* TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
* CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
What we’re looking for
Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets.
Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers.
A flexible approach and an ability to work under pressure whilst identifying business opportunities.
Benefits
* Contributory pension scheme and life assurance
* Bonuses: Performance Related Bonus scheme
* Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!). You can also buy and sell holiday and enjoy enhanced parental leave
* Support & Development: Extensive learning opportunities from day one.
* Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
* Perks: Staff discounts, exclusive holiday offers and free financial support and education
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