Join Our Clients Team as an Automotive Workshop Controller! Are you passionate about cars and customer service? Do you have a keen eye for detail and exceptional organisational skills? Are Main/Franchise Dealer client is looking for a Workshop Controller to join our growing team at our franchise car dealership! As an Automotive Workshop Controller, you will play a key role in overseeing the smooth operation of the service department, ensuring efficiency and customer satisfaction. You'll work closely with the Vehicle Technicians, Service Advisors, and customers to ensure timely, high-quality repairs and maintenance services. What Our Client Offers: Competitive basic salary pf £36,000 p.a. and performance-based bonuses giving an overall earning of £42,000 p.a. 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service. Fantastic discounts on MOT’s, services and parts. Life assurance benefit, at no cost to yourself. Discounted gym membership. Retailer discount portal with discounts from some of the UK’s biggest retailers. £1,000 refer a friend scheme. Full training and support to develop and progress your career. High achiever related prizes/experiences. Full training and development opportunities. Supportive team environment within a well-established franchise. Career progression opportunities. Key Responsibilities of this Workshop Controller vacancy include: Manage the daily operations of the workshop to ensure efficiency and quality service delivery. Allocate and prioritise workshop jobs for Vehicle Technicians. Monitor and manage job progress to ensure timely completion. Maintain communication with customers regarding their vehicle status and additional service needs. Ensure all workshop processes comply with franchise standards and safety regulations. Oversee stock levels, ordering parts and supplies as needed. Monitor workshop performance and identify areas for improvement. What Our Client is Looking For: Previous experience in a workshop or service department (ideally within a car dealership or automotive environment). Strong organisational and time management skills. Excellent communication and customer service abilities. Knowledge of automotive systems and repairs is an advantage. Proactive, hands-on approach with a commitment to quality. If you're ready to take the next step in your automotive career and be part of an exciting, forward-thinking team, we want to hear from you! Apply now to become our next Workshop Controller. If this Workshop Controller Vacancy interests you or you would like to find out about other Motor Trade Jobs in Romford, please contact James at Perfect Placement now! Please attach a current copy of your CV and contact details to your application and you are available to be contacted by phone during the working day as if you are shortlisted for the role we will call you. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.