IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.
If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.
What You’ll Get From Us
* A chance to develop your career within an award‑winning, people‑first creative agency.
* A values‑led culture where your contribution is recognised and supported.
* Ownership and variety from day one, with the support of a collaborative team.
* The opportunity to lead projects across live campaigns, retail activations and brand experiences.
* A people‑first environment where we challenge, grow, and deliver together.
The role
As an Account Manager, you’ll lead the day‑to‑day running of client projects — ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal teams, manage workstreams smoothly, and help keep projects moving with energy and precision.
What You’ll Be Doing
* Building and developing good relationships with clients and wider stakeholders as the primary contact.
* Understanding client objectives and challenges while developing market insights to support the planning and creative process.
* Ensuring an appropriate level of senior strategic or creative input is provided for projects and meetings.
* Translating client briefs into great creative and successfully presenting the output for senior sign‑off.
* Managing timelines, budgets and campaign progress across multiple projects.
* Planning and organising schedules for work going through the agency and supporting other Account Managers during peaks and troughs.
* Handling ongoing book management against budgets and the delivery of client billing.
* Managing budgets and project timings using internal platforms like Synergist.
What We’re Looking For
* Proven experience delivering multiple campaigns and presenting work.
* Strong communication, organisation and stakeholder management skills.
* Commercial awareness and the ability to manage budgets and timelines.
* Competence in preparing quotes and proposals.
* A collaborative, flexible mindset with a proactive approach to problem‑solving.
Our values at IMA
We’re curious. We challenge. We commit. These principles shape how we work — with each other, with clients, and with the world.
Apply now
We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.
Informed by human behaviour. Fuelled by creativity. Connected by data, media and digital. We are IMA.
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