** We’re proud winners
of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place
to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer
at the Springboard Awards for Excellence**
Respectively - no
agencies please.
What you’ll be
doing?
It’s a special moment in time at
Brockencote Hall Hotel – the most intimate of our Eden Hotel Collection, but
one with real character, soul and ambition. With a loyal following, a
beautifully maintained estate, and a kitchen proudly delivering 3 AA Rosette
dining, Brockencote is poised for its next chapter.
We’re looking for a General
Manager who’s ready to take the next step in their career, and someone with a
genuine passion for fine dining and five-star hospitality. You’ll be inheriting
an exceptional team that blends long-standing talent with up-and-coming leaders
from our development programme – and we’re proud to say we’ve created a culture
where people thrive.
We’re a business that truly
believes in developing its people. In
fact, our current General Managers have celebrated 11 promotions between them
and an average tenure of 12 years – a proud statistic for us and something
we’re committed to continuing.
As General Manager, you'll have the opportunity to make your commercial mark – from weddings to
events, and F&B to occupancy supported by central
support functions.
With
the hotel fully operational 5 days out of 7 days each week, it’s one of those rare roles in
hospitality where quality of life and career ambition can genuinely go hand in
hand.
What you’ll need
* Proven recent experience as General/Hotel
Manager or you could be a DGM with significant experience within a red
star luxury hotel environment, to 3 AA Rosette food standards.
* Financially astute with a keen eye for numbers, you will be driven
by the desire to maximise sales and profitability, delivering this through
creative sales and marketing activity.
Whilst this may be a developing skill, it’s a key one to drive our
commercial success
* People
are our biggest asset and so you will be a natural motivator demonstrating
exceptional leadership skills, with proven results at recognising and
developing talent to retain your team. Like most hospitality business’ in
today’s market, we are focused on creating a modern workplace and culture that
lends itself to great people retention and a reputation for being a leading
employer in the local area.
* A commercial mindset with the ability to spot
and unlock revenue opportunities
* You
will be highly credible with the ability to develop relationships across all
levels of the business, using this to influence business success and to work in
collaboration with our support office
* A genuine passion for hospitality, with
guest satisfaction at the heart of every decision you make.
* Experience within a strong weddings environment
would be an advantage.
What’s in it for
you?
Some of the below
may be less relevant to your role than other’s, but combined they are a great
reflection of our people approach and current focus;
At Eden Hotel Collection, we’re proud of our
award-winning approach to employee wellbeing, engagement, and recognition (with
industry award wins in both 2023 and 2024!)—which means you’re joining a team
that values your happiness, growth, and success every step of the way.
* Bonus potential of upto 10% of salary
* Generous Time Off: 31 days of
leave, increasing to 33 with service.
* Family
Focused Benefits: Private healthcare, with the option to
enhance your cover for family and Death in Service benefit of 4 x salary;
* Personal development – leadership
coaching
* Discounts & Perks: Exclusive
savings at 800+ retailers, gyms, restaurants, days out, and utilities.
* Wellbeing Centre: Access to
Hello Fresh recipes, fitness videos, and financial planning tools.
* Health & Wellness Plans: Dental,
vision, alternative care, and 24/7 GP access.
* Sustainable Commuting: Cycle-to-Work
and Electric Vehicle Leasing options.
* Exclusive EHC Perks: Discounted
stays, spa treatments, golf, and leisure at our properties.
* The Happy Hub: Our reward
and recognition platform where you can send peer-to-peer cards, earn
monetary rewards, be celebrated as Employee of the Month, and receive
long-service vouchers.
* Genuine Wellbeing Support: We’re here to
support your financial, mental, and physical wellbeing both via our
supportive teams and Hospitality Action.
* Employee Comm’s: Stay
connected through Eden Engage for all the latest team news.
* Grow with Eden: Develop with
us through apprenticeships and leadership programs like RISE & THRIVE.
* Family-Friendly Policies: Enhanced
leave and return-to-work financial support for life’s key moments.
* Everyday Essentials: Free parking,
meals on duty.
A Culture of Collaboration
and Care
We work together to create a truly inclusive
workplace, where your voice matters, and real change happens:
* Your Voice Matters: Regular surveys that
value your input.
* Real Action: “You said, we did”—because we
listen and respond.
* Sustainability Focus: Employee champions at
every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and
our team is always at the heart of what we do, guided by our values of Heart,
Honesty, Spirit, and Team.
Our commitment to equity means we welcome talent
from all backgrounds, perspectives, and experiences, and we encourage
applications from all communities, including underrepresented groups, parents,
people living with disabilities, and those bringing diverse perspectives.
Join us to experience what it means to work for a values-led, award-winning
employer.
Want to get a flavour for Eden Hotel
Collection? Give us a follow on Linked in
INDHP