As an in-house HMO Licensing Manager, you will play a key role in ensuring properties across our lettings portfolio meet all licensing requirements. You will audit properties, liaise with the team and tenants, and oversee safety checks and remedial works to ensure compliance.
You will be managing a small team of Property Managers and working closely with the wider residential team to deliver excellent service and maintain up-to-date records across our systems.
Key tasks will involve:
Auditing properties to identify licensing needs
Coordinating safety checks and certificates
Managing a team of property managers
Liaising with tenants and contractors
Overseeing remedial works and post-maintenance inspections
Coordinating with contractors to manage maintenance and repair issues
Handling deposit returns in line with regulations
Managing rental arrears and resolving disputes
Instructing eviction requests where necessary
Monitoring and supporting team performance through regular one-to-ones
Ensuring the business remains risk-averse and fully compliant with all relevant regulations
What can you bring to the role?
A clear understanding of HMO licensing requirements and processes is essential to ensure compliance and excellent service delivery
Confidence in delivering exceptional customer service
Strong communication and organisational skills to manage workload and maintain high standards
Experience using platforms like Qube is a bonus but well support you with training if needed.
Mon Fri 8.30am -5.30pm office based
Salary around £45k-£50k depending on experience / qualifications
Start asap
TPBN1_UKTJ