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Outpatient appointments team leader | frimley health nhs foundation trust

Windsor
www.findapprenticeship.service.gov.uk - Jobboard
Team leader
Posted: 18 August
Offer description

This post supports the Parapet Breast Unit at King Edward VII Hospital, Windsor, providing comprehensive administrative services and line management for the Outpatient Booking and Clinical Admin teams.

Hours of Role: Monday - Wednesday, 08:00 - 16:00.


Purpose of Job

* Lead the Outpatient Appointment and Clinical Admin teams, ensuring excellent customer service and proactive support for the outpatient team.
* Attend the weekly Breast MDT meeting on Tuesday mornings, documenting appointments requiring action.
* Assist with daily operations of the administration teams, supporting the Deputy Service Manager.
* Collaborate with clinical areas to meet Trust targets, including referral to treatment and cancer targets.
* Participate in transforming work practices to meet Trust requirements.
* Manage staff daily, including induction, appraisal, and initial performance management.
* Provide administrative support to Consultants and junior medical staff, ensuring adherence to Trust standards in documentation and data input.


Working for Our Organisation

Frimley Health NHS Foundation Trust serves approximately 900,000 people across Berkshire, Hampshire, Surrey, and south Buckinghamshire. We offer general hospital services and specialist services such as heart attack, vascular, stroke, spinal, cystic fibrosis, and plastic surgery across our main hospitals: Frimley Park, Heatherwood, and Wexham Park. This vacancy is at our tertiary site, the Parapet Breast Unit, Windsor.

Our core values—Committed to Excellence, Working Together, Facing the Future—guide our staff in their interactions with patients, visitors, and colleagues.


Detailed Job Description and Main Responsibilities

* Provide administrative support to the department.
* Attend the weekly Breast Cancer MDT meeting.
* Operate various IT systems, including Epic, for clinic management.
* Plan and organise own work schedule.
* Cover for team members on leave or out of the office.
* Assist with daily operations of the outpatient team, supporting the Deputy Service Manager.
* Work closely with clinical areas to support Trust targets.

This advert closes on Monday 18 August 2025.

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