Director, Delivery Services – SAP S/4HANA
Join to apply for the Director, Delivery Services – SAP S/4HANA role at Argano
Director, Delivery Services – SAP S/4HANA
Join to apply for the Director, Delivery Services – SAP S/4HANA role at Argano
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JOB DESCRIPTION
Argano is a premier global digital consultancy dedicated to bridging the gap between design and delivery for high-performance business operations transformation. We guide clients through complex change, leveraging deep expertise across business applications, cloud, data & analytics, automation, operational technology, and AI. Our global team of specialists leads large-scale programs that accelerate agility, profitability, customer experience, and growth.
Company Overview
JOB DESCRIPTION
Argano is a premier global digital consultancy dedicated to bridging the gap between design and delivery for high-performance business operations transformation. We guide clients through complex change, leveraging deep expertise across business applications, cloud, data & analytics, automation, operational technology, and AI. Our global team of specialists leads large-scale programs that accelerate agility, profitability, customer experience, and growth.
Position Title
Director, Delivery Services – SAP S/4HANA
Reporting To
Vice President, Delivery Services (North America)
Location & Travel
* Primary Location: Flexible within North America; proximity to major airport preferred
* Travel: ~25 – 35 % (client sites, executive steering reviews, Argano leadership meetings)
Role Purpose
The Director, Delivery Services will own end-to-end delivery of multiple SAP S/4HANA programs, ensuring profitability, customer satisfaction, and reference-ready outcomes. Acting as the senior delivery leader, you will set engagement strategy, mobilize cross-functional teams, and govern execution excellence across Argano’s SAP consulting portfolio.
Why the Role Is Needed (Business Impact)
* Growth Enablement: Scale our expanding SAP S/4HANA practice to support aggressive revenue and margin targets.
* Client Success: Protect and expand key accounts by delivering predictable, high-value program outcomes.
* Operational Excellence: Institutionalize delivery frameworks, tools, and KPIs that improve utilization, project health, and cash flow.
Key Responsibilities
Accountability Core Activities
Program Leadership
* Serve as executive program director for concurrent SAP S/4 projects (greenfield, brownfield, and selective transformation).
* Define delivery strategy, scope, timeline, and resource plan aligned to contractual, financial, and quality targets.
Governance & Risk Management
* Chair steering committees; present status, risks, and mitigation plans to C-suite stakeholders.
* Enforce Argano’s PMO standards, stage-gates, and SAP Activate methodology.
Financial Control
* Own P&L for assigned portfolio (~$20-50 M annual).
* Track burn rate, backlog conversion, change orders, and forecasting accuracy; drive gross-margin improvement.
Team Leadership & Talent Development
* Lead, mentor, and performance-manage project managers, solution architects, and functional leads (~50 – 80 consultants).
* Champion a coaching culture and career pathways within the SAP practice.
Quality & Customer Satisfaction
* Ensure deliverables meet Argano quality standards and SAP best practices.
* Achieve ≥ 90 % CSAT/NPS; cultivate reference clients and upsell opportunities.
Methodology & Innovation
* Continuously refine delivery playbooks, templates, and automation to shorten time-to-value.
* Evangelize emerging SAP S/4 innovations (RISE, BTP, AI-enabled analytics) to clients and teams.
Candidate Specifications
Must-Have Qualifications
* 15 + years total SAP consulting experience; 8 + years leading large-scale ERP implementations.
* Hands-on SAP S/4HANA delivery leadership (minimum two full-cycle programs > $10 M).
* Proven P&L ownership, contract management, and project financial governance.
* Deep expertise in SAP Activate, Agile/Hybrid delivery, and PMO best practices.
* Track record of building and leading high-performing, geographically dispersed teams.
* Executive-level communication and stakeholder management skills.
Preferred Qualifications
* Experience with RISE with SAP, S/4 private/public cloud, or selective data transition approaches.
* Consulting background within Big 4 or top-tier SI environment.
* PMP, PgMP, or SAP Certified Application Professional credentials.
* Familiarity with complementary technologies (BTP, CPI, SAC, GRC).
Core Competencies
* Strategic Program Oversight & Decision-Making
* Financial Acumen & Commercial Negotiation
* Risk Anticipation & Issue Resolution
* Collaborative Leadership & Talent Development
* Client-Centric Mindset & Value Realization
* Continuous Improvement & Innovation Orientation
Success Measures (First 12–18 Months)
* Program Delivery: All in-flight S/4 engagements delivered on-schedule and on-budget with ≥ 90 % CSAT.
* Margin Expansion: Portfolio gross margin improved by ≥ 3 pp through scope discipline and utilization gains.
* Framework Adoption: 100 % adherence to Argano’s delivery playbook across SAP programs; measurable reduction in project variance.
* Talent Bench Strength: Succession pipeline established for critical delivery roles; turnover ≤ 8 %.
* Growth Contribution: Identify and influence ≥ $5 M in follow-on or cross-sell opportunities.
Compensation & Benefits
Argano offers a competitive base salary, annual performance bonus, and participation in our long-term incentive plan. Comprehensive benefits include medical, dental, vision, 401(k) with match, generous PTO, and ongoing professional development support.
Join Argano to shape transformational SAP S/4HANA programs that unlock measurable business value for our clients—while advancing your career at the forefront of digital consulting.
About Us
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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