Description:
Are you passionate about delivering outstanding customer service and ready to take the next step in your career? A dynamic and growing organisation is seeking a proactive and enthusiastic individual to join their Internal Sales team.
This opportunity is perfect for someone with experience in customer service or a call centre environment, who thrives in a fast-paced setting and enjoys building lasting relationships with clients.
Key Responsibilities
1.
Communicate with customers via phone and email to promote the company’s products and services.
2.
Prepare accurate quotations, process orders efficiently, and ensure timely follow-up.
3.
Manage customer enquiries with professionalism and persistence, always aiming to exceed expectations.
4.
Advise customers on product availability, specifications, and pricing.
5.
Build and nurture strong, positive relationships with new and existing customers.
6.
Take initiative in personal development and contribute to the team’s overall success.
What We're Looking For
7.
GCSEs (or equivalent) in English and Maths.
8.
Previous experience in a customer service or call centre environment.
9.
Excellent verbal and written communication skills.
10.
Proficient in Microsoft Office applications and confident using data entry systems.
11.
A customer-centric mindset with a proactive and results-driven attitude.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.