We have an opportunity for a proactive and personable Customer Liaison Officer to start immediately. This is a temporary position for a minimum of 6-8 weeks, on a full-time basis, working 40 hours a week. We are offering hourly rates between £15 and £17 an hour and access to a company vehicle. Your new role Act as the first point of contact for tenants throughout the project Provide clear updates on work schedules, access requirements, and progress Handle queries and complaints with professionalism and empathy Liaise with site managers and contractors to coordinate resident needs Maintain accurate records of communications and appointmentsWhat you'll need to succeed Previous experience in a CLO, Resident Liaison, or similar role Background in social housing (roofing experience preferred) Ability to work independently and manage multiple priorities Full UK Driving LicenceWhat you'll get in return Competitive Hourly Rates Option to be paid PAYE or Umbrella Full-Time Working Hours Access to Company Vehicle What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for p...