“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours — that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.
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Head of
Groups & Events Planning
Department: Groups & Events
Location: ME London
Reports to: General / Hotel Manager
Package: Competitive salary + 10% annual performance-related
bonus + service
charge
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What’s in
it for you?
* Global career opportunities
across more than 350 hotels
* Hotel discounts for you, your
friends & family across the globe
* Enrolment to the Company Bonus
Scheme (10% of salary)
* Life Assurance x3 Salary
* Generous hotel service charge
* Health cash plan & discounted
dental & optical cover
* Company pension scheme
* Loyalty rewards &
refer-a-friend bonus (£500)
* 29 days’ holiday including bank
holidays
* Access to Meliá’s global
e-learning platform for personal & professional development
* High-street savings through Perks
at Work
* Meals on duty
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Mission
As Head
of Groups & Events Planning, you will maximise hotel revenue through
the seamless planning, coordination, and delivery of all groups and events.
You’ll ensure every detail — from contracting to execution — elevates guest
satisfaction while driving financial performance. Leading and developing the
Conference and Events Coordinators in your team, you will champion operational
excellence, strengthen client relationships, and secure the hotel’s position as
a top MICE destination.
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Key
Responsibilities Operational
Excellence
* Set team objectives, review
contracts, allocate events, and oversee planning tasks.
* Ensure timely completion of group
summaries, BEOs, and structured pre-con meetings.
* Monitor event delivery, resolve
incidents, implement improvements, and track recurring issues.
* Prepare key departmental
projections with F&B and provide insights during business reviews.
* Build strong relationships with
external suppliers and oversee site inspections and visits.
* Represent the hotel at social
event and MICE trade shows to support business generation.
* Participate in the creation,
monitoring, and adjustment of departmental budgets.
* Analyse P&L, revenues, and
expenses, identifying efficiencies and revenue opportunities.
* Ensure accurate billing,
reporting, forecasting, and financial follow-up for groups/events.
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What we’re
looking for
* Strong leadership, financial,
operational, and communication skills
* Experience in a similar luxury
hotel environment
* High attention to detail with a
proactive, analytical and service-driven mindset
* Excellent planning ability and
proven problem-solving skills
* Minimum 2 years’ experience in a management
/ leadership role
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Because belonging to the great Meliá family is being VIP
At Meliá, our people are the heart of everything we do. Whether you’re stepping into leadership or building on your expertise, you’ll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People — and that includes you.
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Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.
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If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
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