Overview
Operations Director - M&E Services – Edinburgh. We are partnering with a well-established Mechanical & Electrical services provider based in Edinburgh. The business has built a strong reputation over two decades for quality service, long-term client relationships, and a people-first culture within the Facilities Management sector. An opportunity has arisen for an experienced Operations Director to drive performance and shape the future of the business.
Responsibilities
* Lead and manage all operational functions, ensuring consistent delivery across contracts
* Provide strong leadership to management teams, fostering a high-performance culture
* Drive service excellence and client satisfaction across the portfolio
* Support business growth through operational efficiency and strong client relationships
* Oversee financial performance, including budgets, forecasting, and cost control
* Work closely with senior stakeholders to support strategic direction
* Utilise technical M&E expertise to support decision-making and operational delivery
* Ensure compliance, governance, and best practice across all operations
Qualifications
* Proven experience in a senior operational leadership role within M&E or FM
* Strong technical understanding of mechanical systems (heating, plumbing, plant rooms, controls)
* Commercially aware with experience managing budgets and driving performance
* A hands-on leader with the ability to engage teams at all levels
* Strong relationship builder with both clients and internal stakeholders
* Able to balance operational delivery with strategic thinking
Why This Role
* Join a business with a long-standing reputation and strong client base
* Play a key role in driving operational excellence and future growth
* Work within a company that genuinely values people, service, and relationships
* Opportunity to make a visible impact at a senior leadership level
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