Join to apply for the Scheduler - trades people role at Gilmartins
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Join to apply for the Scheduler - trades people role at Gilmartins
This range is provided by Gilmartins. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. This role would suit either ex-trades or someone with previous experience in a similar role running Engineers.
The role is to lead a team of 5-6 trades people (e.g. carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade.
Communication, organisation and problem-solving are some of the key skills required for this role.
Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.
Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Main Responsibilities:
* Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
* Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
* Arranging parts or materials for click/collect where not available from usual suppliers
* Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Essential Skills / Experience for this role:
* Excellent communication and listening skills
* Ability to multi-task to manage a demanding workload in a fast-paced environment
* Excellent resource planning and administration skills
* The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Company Benefits:
* Career development opportunities
* Employee Assistance - access to a range of support and advice by telephone and a via a mobile phone app
* Free Personal Trainer group sessions after work every Thursday
* Hamper at Christmas
This is a full-time office-based (not remote working) position.
Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
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