Responsibilities
* Supervise the team in providing best-in‑class service on a daily basis
* Coach and develop the team and drive Associate engagement
* Uphold operating procedures and service and safety standards, especially Guest Satisfaction
* Ensure all Guest areas are staffed and functioning efficiently
* Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
* Focus on business metrics to drive performance
* Maximize profit and revenue
* Perform other operational duties as assigned by your manager
What We’re Looking For
* 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
* High school diploma or equivalent
* Excellent communication, time management and organization skills
* Ability to work on a team
* Energy and enthusiasm
* A high level of self‑awareness, receptivity to change and integrity
* Ability to work in extreme weather conditions for extended periods of time
* Availability to work varied shifts, including evenings, weekends and holidays
* Ability to stand and walk for long periods of time including maneuvering up and down stairs
* Ability to obtain required licenses and certifications for your location
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