Operations Supervisor £32,000 | Dagenham | Monday- Friday| Bonus About Us – Bensons for Beds With nearly 70 years of retail and 100 years of manufacturing experience, Bensons for Beds is one of the UK’s leading bed retailers. We put Sleep Wellness at the heart of everything we do — helping customers get the rest they deserve. We’re on an exciting growth journey, with big plans to expand and improve our business over the next three years. We’re looking for a dedicated and driven Operations Supervisor to support the Site Operations Manager in leading the day-to-day running of our busy Cross Dock warehouse operation at our Dagenham Distribution Centre. What You’ll Be Doing As Operations Supervisor, you’ll help lead the warehouse team to ensure safe, efficient, and effective operations. You’ll be hands-on, proactive, and committed to delivering outstanding service for our customers. Key responsibilities include: Supporting a safe, compliant, and well-organised Cross Dock warehouse Ensuring all warehouse processes and procedures are followed Monitoring staffing levels, workloads, and equipment usage Leading and motivating the warehouse team to achieve performance targets Driving a positive working culture that reflects our values and behaviours Coaching and mentoring colleagues, supporting development and succession Identifying and implementing improvements in efficiency and service Supporting performance reviews, training, and development of team members Assisting with planning for peak periods and stock flow What We’re Looking For We’re looking for someone with previous experience in warehouse or distribution centre operations who can bring energy, leadership, and a customer-first mindset. You’ll ideally have: Proven experience in a warehouse or logistics environment Knowledge of Cross Dock operations (preferred) Strong organisational and time management skills Ability to lead, influence, and develop a team Why Join Bensons for Beds? We know our people are the key to our success. In return for your hard work and dedication, you’ll enjoy a competitive salary and a great range of benefits: Benefits include: 50% employee discount on Bensons products Life Assurance Medicash cashback plan (dental, optical, GP services more) Income Protection Pension scheme – Legal & General Discounted gym membership Cycle to Work scheme Annual leave buy & sell scheme Enhanced maternity and adoption leave Access to Retail Trust support (mental health, wellbeing, financial guidance) Training and development programmes Career progression opportunities Long service awards and “Love to Shop” voucher rewards Ready to Apply? If you're ready to bring your warehouse experience to a thriving team with real opportunity for growth – we’d love to hear from you.