Job description
We are recruiting for an experienced manager to oversee the day to day running and strategic management of The Octagon Shopping Centre, in Burton on Trent.
The Octagon Shopping Centre extends to over 136,000 sqft and has over 45 tenants/units, as well as having a number of national retailers such as TK Maxx, Iceland, HMV, One Below, alongside some great independent retailers and restaurants.
We are seeking a highly motivated and skilled individual to lead and manage the on-site team and drive continual improvements, attract and retain footfall and create a desirable environment for tenants, customers and staff.
The Role
* Lead and inspire the team to deliver excellent levels of service
* Build relationships with key stakeholders including active participation at local community groups
* Proactive engagement with landlord consultants and external parties
* Oversee Health and Safety compliance
* Full service charge budget management
* Build strong and effective relationships with tenants and develop an understanding of their business needs to assist with their success
* Lead promotion and awareness of scheme and actively arrange and promote seasonal events and report on success of same
* Deliver excellent facilities services and customer relations
* Oversee supervision and effective management of staff including soft services and maintenance team
* Management Reporting (including tenant trading performance, media engagement, project progress)
* Delivering KPIs
The Individual
* The candidate should ideally have held a senior position within a retail environment eg Shopping Centre Manager, Department Store Manager, Property Manager.
* Strong awareness of economic and retail market and trends
* Highly effective communicator
* Proven leader
* Experienced in contractor management
* Experienced in budget management
* Strong IT skills
* IOSH or NEBOSH is preferred
An attractive salary is on offer based on experience of the candidate.
To be considered for an interview please apply by sending an email to with your CV and a covering letter outlining your interest in the role. All applications will be treated in the strictest confidence.
Job Type: Full-time
Pay: £45,000.00-£50,000.00 per year
Benefits:
* Company pension
* Free parking
Work Location: In person