Customer Services Representative (6-Month FTC)
?? Brighton
?? £26,227 pro rata
? Full-time
Monday to Friday 9am - 5.30pm - No weekends
Start date 29th June
Full training provided
Are you a great listener with a passion for helping people?
We're looking for a Customer Services Representative to join a busy customer support team. You'll handle inbound calls, resolve customer queries, service accounts, and deliver positive outcomes on every interaction.
Key Responsibilities
* Handle inbound customer enquiries
* Resolve queries and provide account support
* Take ownership of issues through to resolution
* Identify opportunities to improve processes
* Work closely with colleagues across the team
About You
* Customer-focused with strong problem-solving skills
* Excellent communication and attention to detail
* Able to work independently and as part of a team
* Confident using Microsoft Office and Outlook
* Previous customer service experience preferred
If you enjoy helping customers and making a difference every day, we'd love to hear from you.
Apply today for an immediate interview
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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