Operations Director Fire & Security
Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire)
c. £80,000 - £90,000 + Bonus + Director-Level Benefits
Reports to: Managing Director / CEO
Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary)
About the Role for Operations Director - Fire and Security
We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements
Key Responsibilities for Operations Director/ Past Managing Director
* Strategic Operations Leadership: Develop and execute operational strategies aligned with business growth objectives.
* Process Improvement: Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery.
* Project Delivery Oversight: Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction.
* Engineer Efficiency: Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance.
* Procurement & Supply Chain: Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment.
* Customer Experience: Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations.
* Data-Driven Decision Making: Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement.
* Team Leadership: Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence.
Required Experience for Operations Director - Fire and Security
* Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK
* Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery.
* Demonstrated success in scaling operations and improving efficiency in a growing business.
* Expertise in process optimisation, resource planning, Travel efficiency, Improving processes to help people and cost control.
* Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements
* Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire.
Why Apply? If you are a Senior Operations Manager or Fire and Security Director now?
* Be part of a dynamic leadership team driving significant growth.
* Influence the future of a leading Fire & Security company.
* Competitive salary £80k - £90k
* Performance-based bonus.
* 33 days holiday (including bank holidays) - and increasing
* Car Allowance or Car Scheme
* Director-level benefits package.
Contact Us! If you are an Operations Manager or Director of a Fire and Security (Fire alarm OR Electronic Security) Installer?
Steve Eley - Fire and Security Careers - Specilaist Agency for UK Permanent roles