Job Description
About Us:
At Pointer, we don’t just offer jobs, we build careers. With over 50 years of excellence in electronic security and fire detection, we are a dynamic, values-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times and bad.
Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship program and a culture that nurtures long-term career development.
What sets us apart? Our people-first approach. We foster an environment where every individual is valued, supported, and empowered to succeed. As an Investors in People Gold-accredited employer, we are committed to achieving Platinum status, ensuring our people have the tools, training, and opportunities to thrive.
At Pointer, you’ll be more than just a colleague, you’ll be part of a team that delivers with expertise, acts with integrity, and shares a passion for making a difference. If you’re looking for a place to grow, innovate, and be valued, we’d love to hear from you.
Role Purpose:
Support the Project Team in the dynamic and technical execution of a diverse range of Systems Integration contracts, ensuring safe, on-time delivery. Take charge of coordinating and managing daily site operations, leading the installation and commissioning processes, and overseeing the engineering team alongside subcontractors. Drive the successful deployment of cutting-edge security systems, delivering exceptional service that exceeds customer expectations. Ensure all work aligns with the company's high standards and adheres to relevant British Standards, guaranteeing top-tier performance and safety at every stage of the project.
This role is based in Scotland.
Role Responsibilities:
* Execute installations efficiently, ensuring adherence to contract budgets and timelines.
* Coordinate daily site activities, managing internal and external interfaces and subcontractor resources to ensure seamless progress.
* Build and maintain strong client relationships by liaising regularly and attending site meetings to keep them informed and satisfied.
* Collaborate closely with subcontractors on daily activities, ensuring smooth workflow and high-quality execution.
* Prepare and submit precise project reports as directed by the Project Manager, keeping stakeholders informed of progress.
* Complete all required paperwork with accuracy and efficiency, ensuring timely submission and compliance.
* Provide exceptional customer service at all times, going above and beyond to exceed expectations.
* Maintain clear and effective communication with the Project Manager and Supervisor, ensuring alignment and smooth project delivery.
Qualifications and Experience:
* Understanding of security, access control, and IP CCTV security disciplines, integrated and standalone solutions.
* Working knowledge of CDM regulations on projects would be an advantage.
* Experience in working both independently and in a team-oriented environment.
* Experience/knowledge of networks, network architectures, and client-server topologies would be advantageous.
* Relevant qualification/experience in the electronic security industry.
* Experience of working in a project-oriented environment.
* Current full driving license.
Equipment Knowledge:
* DS – Galaxy, Pyronix, and Texecom.
* Access – NEDAP, Paxton, and PAC.
* IP CCTV – AXIS, PELCO, BOSCH, and HANWHA.
* VMS – Geutebreuk, Milestone, Cortech, and Indigo Vision.
* Intercoms – Zenitel, Commend, and BPT.
* PIDS - South West Microwave, Geoquip, and Gallagher.
Personal Attributes:
At Pointer, we believe in teamwork, innovation, and a proactive mindset. We’re looking for individuals who not only share our values but also thrive in a collaborative environment. If you’re someone who enjoys problem-solving, takes initiative, and approaches every challenge with a positive, can-do attitude, this could be the perfect opportunity for you!
What Makes You a Great Fit?
* An excellent and engaging communication style.
* Customer-centric and focused on end-to-end project ownership.
* A problem solver.
* Proactive, resilient, and a team player.
* An ambassador for the Pointer brand.
* An advocate of IBL and the Pointer values.
* Curious and passionate about continuous improvement.
* Effective time management and self-organized.
* Computer literate with proficient knowledge of MS Office.
* A full clean driving license.
* Must be eligible to work in the UK.
Benefits:
Financial Security & Rewards
* Competitive salary with an annual review.
* Company pension to help secure your future.
* Employee referral scheme—recommend great people and get rewarded.
Work-Life Balance & Flexibility
* Generous holiday allowance to recharge and unwind.
* Flexible working options* to fit your lifestyle.
Career Growth & Development
* Career progression opportunities—we invest in your future.
* Training & professional membership support* to help you develop your skills.
Health & Well-being
* Life assurance for peace of mind.
* Access to private GP services—because your health matters.
* Annual flu jab to keep you feeling your best.
Exclusive Employee Perks
* Employee discount scheme—save on top brands.
* Company car.
*Some benefits are role-dependent.
Equal Opportunities Statement:
Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.
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