What we do:
Zero100 is a membership-based intelligence company that connects, informs, and inspires the world's most influential C‑Level Operations & Supply Chain Officers – and their teams – to unlock the true potential of the AI and Digital Revolution. Our members use Zero100’s research and advisory services to shape their supply chain strategies, and they harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization and decarbonisation initiatives. Headquartered in London, Zero100’s members include Nike, Walmart, Unilever, Pfizer, Google, Honeywell, General Motors, and many others.
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What you will do:
Note that this is a primarily office‑based role (4 days per week).
This role will own new product innovation (NPI) and ongoing product management for Zero100’s suite of customer‑facing products, frameworks, and tools. Key objectives include translating customer needs (both stated and unstated) into a roadmap of new tools, frameworks, insights, and community events to help Zero100 customers make large‑scale investment decisions with more confidence. This role will report directly to our Chief Operating Officer and regularly present and showcase their work at the highest levels of our business – including to our Senior Leadership Team, CEO, and Board. We’ve scoped this role as an individual contributor who will partner closely with our Insights, Community, Data, Engineering, and Go‑to‑Market teams to bring the best of Zero100’s capabilities together to deliver tangible, quantifiable customer impact.
Key Responsibilities:
* New product innovation (NPI): Own NPI for our product set and expand our suite of tools, insights, and community events to maximize customer impact.
* Product strategy: Translate new product ideas into a north‑star vision and actionable roadmap. Regularly review and debate strategy with our Senior Leadership Team, CEO, and Board.
* Product execution and delivery: Partner with teams across the business – including Insights, Community, Data, Engineering, and Go‑to‑Market – to execute new product ideas and deliver the product roadmap.
* Product delivery and usage analysis: Develop a deep understanding of the needs of our customers (both stated and unstated) through close collaboration with our Insights team and ongoing product delivery support. Role requires strong executive‑level communication skills.
* Product usage and data analysis: Dive (very) deep into product usage trends, metrics, and analysis; create new/novel metrics to track how customers are using our products to deliver business outcomes.
* 10+ years of experience in product or product‑adjacent roles.
* Experience leading new product innovation at fast‑moving, customer‑centric organisations.
* A proven ability to translate new product ideas into an actionable roadmap (and consistently deliver against it).
* Strong executive‑level communication and presentation skills.
* A deep knowledge of the latest AI tools and concepts (ie, low‑code tools and vibe coding platforms).
* Experience building new/novel metrics to assess product usage and inform product strategy.
* Strong data literacy and technical acumen – including an ability to self‑sufficiently analyse large data sets.
* Curiosity, adaptability, and a willingness to learn and experiment in a fast‑paced environment.
Preferred Qualifications:
* Domain expertise in the supply chain, operations, and/or B2B tech sectors.
* A deep understanding of subscription business models and customer lifecycle management.
* Experience working in a start‑up and/or scale‑up environment.
Benefits:
* Competitive salary and bonus scheme
* Unlimited holidays
* Private healthcare & life insurance
* Enhanced pension
* Enhanced parental leave policy
* Custom‑designed offices in central London with free breakfasts & snacks
Zero100 is an Equal Opportunity‑Affirmative Action Employer, welcoming applications from individuals of all backgrounds. We embrace diversity and inclusion in our workplace.
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