Account Development Manager
Territory: North London, Hertfordshire and Essex
Founded in 2004 by two Doctors, Guy Braverman and Allen Hanouka, GAMA Healthcare helps prevent infections and saves lives through providing innovative solutions and exceptional aftersales support to customers. Our flagship disinfectant wipes and hand gels, Clinell, are a no. 1 brand in the NHS.
Our Acute Sales team is dedicated to providing best‑in‑class service to the NHS. We are seeking an Account Development Manager whose primary focus is to deliver quality customer service and achieve sales targets within the region for our consumables product categories.
Reporting to the Regional Business Manager, this role will actively create account business plans, map stakeholders, segment accounts and more.
What will you do?
* Take ownership of the territory, supporting current customer needs and scoping/building relationships with new customers to drive sales growth.
* Collaborate with colleagues across Marketing, Clinical, Demand Planning, Customer Service and more to develop considered account plans.
* Work closely with the regional team to refer cross‑selling opportunities.
* Develop SOPs (standard operating procedures) and case studies to implement infection prevention protocols.
* In collaboration with clinical colleagues, support product trials and provide high‑quality training/demonstrations.
* Regularly review progress against regional plans to identify opportunities for improvement and course‑correction.
* Act as a champion for the voice of the customers and provide insight into innovation opportunities.
* Maintain up‑to‑date records of planned and completed customer interactions in our CRM (Salesforce).
* Represent GAMA Healthcare to customers at NHS Trust level, local study days and national conferences (this may include occasional weekend work).
* Live GAMA’s values: be passionate; win together; care; be curious and innovative; have fun!
What will you need?
* Key account management experience within the medical device / healthcare sector.
* Ability to build strong relationships and network with customers.
* Experience working within the NHS.
* Proficiency with CRM (Salesforce) and appreciation of its value in the role.
* Current driving licence.
* Experience dealing with and managing procurement.
* Business planning skills – ability to analyse data to create strategic plans.
What will you get?
* Excellent product training developed in‑house.
* Competitive salary, annual sales performance‑related bonus and pension scheme.
* Commitment to your personal and professional development.
* Opportunity to buy/sell annual leave.
* A choice of different gyms at discounted rates.
* Private Medical Insurance cover for you.
* Health Cashback plan for vouchers toward opticians, physiotherapy, dental and more.
What’s it like at GAMA?
We’re motivated by purpose, not just the potential of our brands. The pace is fast and we can shift direction quickly when needed. We often operate in ambiguous environments, but pull together to get things done. This agility keeps us at the cutting edge of infection prevention. We’re proud of our people and culture, and you’ll always have the support and encouragement needed to be successful.
Come join us on our journey!
GAMA promotes equality of opportunity for all as part of our inclusive culture.
Note: This role is subject to a Standard DBS. As you’ll be going into NHS Trusts, you are also required to obtain an annual MIA membership provided by GAMA. For this, you’ll need to provide evidence of vaccination for Seasonal flu, TB, Tetanus, Polio, MMR, and Hep B.
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