Overview
r at Prezzo Italian, you'll be right at the heart of creating memorable dining experiences.
Responsibilities
* Greets guests warmly and make them feel welcome from the moment they arrive.
* Takes accurate orders, recommend dishes with enthusiasm, and ensure guests' needs are met.
* Serves food and drinks efficiently, ensuring a smooth and enjoyable dining experience.
* Handles guest feedback professionally, resolving minor issues and escalating where needed.
* Works together with colleagues to create a strong, supportive team. Help new team members settle in by sharing knowledge and offering guidance.
* Assists colleagues during busy periods to keep service running smoothly. Keep your section clean and organised, maintaining high hygiene standards.
* Follows food safety and health & safety procedures at all times.
* Processes payments correctly and ensure transactions are handled efficiently.
* A passion for great service and a positive attitude.
* Strong communication and interpersonal skills.
* Ability to work efficiently in a fast-paced environment.
* Previous experience in hospitality is beneficial but not essential.
* Willingness to learn and grow as part of the team.
How we work
* We welcome every guest with warmth and sincerity, setting the tone for a heartfelt experience from the start.
* We bring positive energy to the team, working together to create an uplifting, friendly atmosphere.
* Stay one step ahead by tuning in to guests' needs and delivering service that feels effortless and thoughtful.
* Taking pride in your surroundings—supporting the management team to keep the restaurant clean, organised, and ready to serve with heart.
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