Cambridge Relationship Director – TMT
(Large Corporate | UK Corporate Banking)
Purpose of the Role
To establish and nurture profitable, long-term partnerships with Technology, Media and Telecommunications (TMT) corporate clients, acting as the bridge between Barclays’ full product offering and client needs to deliver mutual value and sustainable growth.
The role holder will have lead responsibility for a portfolio of large corporate clients, predominantly in the Cambridge / East Anglia region, but wider where necessary (potentially London / Oxford, etc.), developing income opportunities while ensuring high levels of client satisfaction and effective risk management.
Key Accountabilities
Client Coverage & Relationship Management
- Manage client relationships to understand financial goals, challenges, and risk tolerance, using data (including cash flow and financial performance) to identify trends, insights, and opportunities.
- Build deep, multi‑stakeholder relationships across client organisations to ensure strong engagement and long-term partnership.
- Act as the principal contact point for key clients, representing Barclays across all interactions.
Sector Expertise (TMT Focus)
- Maintain up-to-date knowledge of:
- Technology, Media & Telecoms trends
- Corporate transactions and funding activity
- Regulatory and competitive environment
- Leverage sector insight to inform client strategy and originate new opportunities.
- Build strong relationships across the Cambridge innovation ecosystem (clients, investors, advisors, industry bodies).
Business Development & Income Growth
- Identify and execute opportunities to grow revenue across:
- Debt / financing solutions
- Cash management
- Transactional banking
- Other Barclays capabilities
- Lead development of tailored, cross-product solutions aligned to client needs.
- Maintain a strong business development mindset with focus on pipeline generation and conversion.
Solution Design & Client Advisory
- Design customised solutions using Barclays’ product suite to meet client objectives.
- Communicate value propositions effectively and negotiate mutually beneficial outcomes.
- Provide strategic guidance to clients on: Financing, Risk management, Treasury / liquidity, Market developments
Risk Management & Governance
- Assess financial, legal, and operational risks across the client portfolio and implement mitigation strategies.
- Ensure adherence to regulatory and internal policy frameworks, escalating any breaches appropriately.
- Maintain accurate documentation of client interactions and transactions to ensure transparency and auditability.
Performance & Portfolio Management
- Monitor: Client satisfaction, Revenue performance and Relationship effectiveness metrics
- Use insights to optimise portfolio strategy and identify growth opportunities.
- Execute market research and analysis to identify new opportunities and evolving client needs.
Director Expectations
- To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.
- They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
- Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
- Escalates breaches of policies / procedure appropriately.
- Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
- Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
- Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
- Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
- Negotiate with and influence stakeholders at a senior level both internally and externally.
- Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
- Mandated as a spokesperson for the function and business division.
