Job Description:
We have a fantastic opportunity for an IT Engineer to join the team at one of our clients based in Newcastle. This is a hands-on mid/senior-level position where the successful candidate will take ownership of various enterprise IT project deliveries.
Skills/Experience:
* Proven experience (5+ years), likely currently in a 3rd line IT Engineer role or similar, with a focus on enterprise-level IT systems and project delivery.
* Solid experience with Microsoft technologies, particularly Windows operating systems and Office 365.
* Knowledge of creating, documenting, and fulfilling IT processes, business continuity planning, and operational resilience.
* Understanding of ITIL processes including problem management, change control, and incident management.
* Experience with AV technology, including setup and support of meeting rooms and conferencing solutions.
* Experience with cloud infrastructure migration and management, preferably in a private cloud environment.
* Strong knowledge of IT infrastructure, networking, and hardware troubleshooting.
* Ability to manage multiple IT projects simultaneously, with a proven track record of delivering on time and within scope.
* Excellent communication skills, capable of working effectively with both technical and non-technical stakeholders.
* Strong analytical and problem-solving skills.
* Desirable: experience with enterprise technologies such as Azure, VMware, or Hyper-V.
* Desirable: knowledge of scripting or automation tools like PowerShell.
* Self-motivated with the ability to work independently and take ownership of projects.
Core Responsibilities:
* Lead Microsoft upgrades, including Windows and Office environments, ensuring seamless transitions with minimal disruption.
* Oversee installation, configuration, and maintenance of meeting room AV technology, providing troubleshooting support.
* Provide high-level support across the IT Service Desk, addressing complex issues and mentoring junior staff.
* Troubleshoot and resolve complex IT problems related to enterprise systems, applications, and infrastructure.
* Collaborate with cross-functional teams to plan and implement IT solutions aligned with strategic goals.
* Support skills development and knowledge transfer within the IT team.
* Develop and maintain documentation for IT systems and processes.
* Assist with system migration projects, including planning, execution, and post-migration support.
Benefits:
* Highly competitive salary
* Wider benefits package
Core-Asset Consulting is an equal opportunities recruiter and welcomes applications from all backgrounds.
Job reference: 16092
Applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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