Sales Order Fulfilment Coordinator Competitive Salary+ Bonus + Private Healthcare
Hertfordshire – Office-Based until after probation with Flexible Start/Finish Times
We’re working with a fast-paced, growing business in a niche and exciting sector that’s looking for an experienced and organised professional to take ownership of order fulfilment and customer coordination. This is a pivotal role sitting at the heart of the business, offering the chance to join a friendly, supportive team with a great culture and strong track record of internal progression.
In this role, you’ll be responsible for managing the full order process from start to finish – ensuring accuracy, liaising with internal teams across sales, logistics and finance, and acting as the key point of contact for customers on their orders. If you enjoy spinning plates, solving problems, and being part of a fast-moving environment where no two days are the same, this could be a brilliant next step.
Key Responsibilities:
Manage the end-to-end order processing function with precision and efficiency
Communicate with internal departments to ensure seamless order fulfilment and timely dispatch
Input and validate customer orders, checking pricing, quantities and product information
Keep customers updated on order progress, handling any queries or changes professionally
Process amendments, cancellations and returns according to internal processes
Maintain accurate records for audit and reporting purposes
Support the sales team with any order-related queries or discrepancies
Spot and suggest improvements to processes that could enhance customer experience or internal efficiency
Deliver excellent service at every touchpoint, ensuring customers feel valued and informed
What’s on Offer:
Competitive salary
Annual performance-related bonus
Private healthcare
Genuine work-life balance, with flexible start and finish times
Great team culture in a well-established, successful business
If you’re detail-driven, enjoy coordinating multiple moving parts, and take pride in providing a smooth, reliable service to customers, we’d love to hear from you.