Zenith People are looking to recuruit an experienced Administrator. The role is to provide administrative support within the Quality and Compliance team by maintaining a robust internal data management system, ensure contractual compliance and administer all training related systems.
Responsibilities:
* Administration of data management systems to maintain accurate and compliant data records.
* Accountable for compliance checking documentation/paperwork obtained for learners and supporting submission of documentation/paperwork to the appropriate body in a compliant and timely manner.
* Recording and monitoring of performance data on all training related key performance indicators to ensure data available for management.
* Preparation of paperwork ahead of training courses, ensuring that courses are ready for delivery.
* Completing pre course checks of learners for funding purposes and ensuring the funder has all documentation required pre course.
* Supporting with on course registrations as required to ensure compliance and to support team members.
* Registering learners with awarding organisations and EPAOs, booking tests and ensuring certification is claimed as appropriate.
* Supporting with the apprenticeship sign up process by compliance checking all completed files, liaising with the appropriate personnel to ensure files are fully compliant.
* Supporting, where required, with tracking of learners for job outcome/progression monitoring purposes and maintenance of tracking database.
* Liaising and relationship building with various external organisations such as funders, auditors, etc.
* Liaising with and supporting all stakeholders to ensure quality assurance is maintained across the provision.
* Answering the telephone and taking/distributing messages and meeting and greeting visitors.
* Contributing to team meetings.
* Maintenance of clean and tidy office.
* Health and Safety awareness.
* Supporting other teams across the business when required.
* General office tasks to support the effective delivery of organisation’s services to include; scanning, photocopying, etc.
* Assisting with producing learning materials
* Must have strong organisational and time management skills
* Be able to motivate self and demonstrate effective team working skills
* Have excellent attention to detail
* Have excellent IT skills, proficient in the use of MS Office packages
* An excellent communicator with a professional manner