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Term: Permanent Department: Facilities - Hard & Soft Services Location: Leeds The Firm
Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco, and Hong Kong. The firm employs over people, including partners and legal directors, providing advice and strategic guidance across the full legal spectrum, from non-contentious advisory and transactional work to all forms of commercial litigation.
Hill Dickinson acts as a trusted adviser to a diverse portfolio of clients across sectors such as transport, logistics, international trade, retail, insurance, marine, health, education, manufacturing, public sector, banking, and financial services.
Job role: Facilities Assistant
Hours: Working hours are between 7am-6pm (35 hours per week)
As a recipient of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment’ and ‘Best UK employer for Flexible Working’, we are open to flexible working arrangements to support work-life balance.
Department: Facilities Hard & Soft Services (hybrid role)
Location: Leeds (travel may be required to other UK offices)
Benefits: We offer a comprehensive benefits package including:
* 25 days’ annual leave
* Birthday privilege day and Christmas shutdown
* Holiday buy, sell, and carryover scheme
* 2 charity volunteering or pro bono days
* Flexible, agile, and home working options
* BUPA health insurance
* Permanent health insurance
* Flexible pension scheme
* Medicash
* EAP with counselling access
* Enhanced family leave policies
* Access to 10 days fully subsidised emergency or back-up care annually
* Life assurance
* Annual travel season ticket loan
* Dress for your day policy
* Bespoke training and development opportunities
* Financial contribution towards home working equipment
Role overview
Introduction to the role:
The Facilities Assistant supports various duties including administration, maintenance (e.g., decorating), Health & Safety, digital services (post), space management, file management, security, legislative compliance, and strategic review participation. Although based in Leeds, tasks may extend to other UK sites, including administration, data logs, and call-out duties (on a rota with additional pay).
You will be part of a busy UK Facilities team, supporting services such as maintenance, health & safety, cleaning, file management, digital services, security, and meeting room support.
This role offers an excellent opportunity to develop existing Facilities skills and learn new ones within a supportive team environment.
Key responsibilities:
File Management:
* Administer central file storage to ensure accurate location and movement of files using asset management systems in collaboration with the Records team and colleagues
* Maintain housekeeping routines for paper and file management
* Physically move files and boxes as needed
Soft Services:
* Prepare and scan incoming mail and items
* Perform preventative maintenance on office equipment via external suppliers
* Process outbound mail and couriers
* Coordinate porterage between offices
* Apply costs using recovery systems
* Handle reprographics—printing, copying, scanning
Hard Services:
* General maintenance tasks
* Support meeting room setup and liaise with staff and clients
* Maintain access control, including card monitoring
* Assist on the facilities helpdesk
* Manage daily kitchen supplies (stock checks, replenishments)
* Maintain records in compliance with legislation and safety policies
* Support local H&S duties as directed
Essential skills and experience:
* Good IT skills (Word, Excel, PDF, etc.)
* Flexibility to work outside normal hours if needed
* Willingness to travel to other UK offices
* Strong organizational and diary management skills
* Maintenance experience
* Ability to work efficiently in a busy environment
* Attention to detail and accuracy
* Teamwork and independent working skills
* Excellent customer service and communication skills
Desirable skills and experience:
* Facilities experience (Hard & Soft services)
* Knowledge of H&S requirements
* Understanding of building services
* Compliance awareness
* Experience in admin within professional or financial services environments
* Driving license
* Experience with document management, asset management, reprographics, and digital mailroom duties
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