Welcome to DGI! With offices in the UK, Europe, and USA, we are a fast-growing Travel Management Company. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values.
As leaders in the Charity, Academic, Humanitarian, and Not‑For‑Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference. Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom.
It’s an exciting time to come and join us!
We are recruiting for an Azure Cloud Engineer to join our IT Infrastructure team. This role is pivotal in our hybrid setup and requires a unique combination of skills in both cloud and traditional infrastructure environments. The ideal candidate will have extensive knowledge and experience in managing and implementing cloud solutions using Microsoft Azure, as well as a strong understanding of on‑premise infrastructure. You will be expected to work on a wide range of systems and advise on technology best practices whilst striving to continuously improve service quality around our technology environments. Other key tasks will include:
* Providing day to day support for internal customers via the IT helpdesk, and project‑based work leading to the development and deployment of new infrastructure services
* Building, configuring, administering and supporting infrastructure technologies and solutions such as: computing, storage, networking etc
* Understand information security and the security controls that can be used to mitigate security threats within solutions and services, along with implementing as required
* Producing detailed designs and documenting all work using required standards, methods and tools, including prototyping tools where appropriate
* Testing system change and implementations
* Producing and maintaining documentation/Knowledge Bases on managed IT systems to support the wider team and business, with opportunities to train team members in new and current technologies to provide knowledge transfer
Main Skills & Experience Required
* Microsoft or Azure qualified is desirable
* Experience acting as technical escalation point within a small technical team to deliver a high standard and quality of work
* Extensive knowledge of configuration and administration of hybrid Azure estates including IaaS and PaaS solutions
* Proficient in the latest Microsoft Windows server, Linux, and desktop operating systems technology stacks, including Azure Virtual Desktop/Nerdio
* Working knowledge and skills in virtual technologies such as Hyper‑V and VMware
* Participate in a 24‑hour on‑call rotation to ensure the continuous operation and support of our end user and IT infrastructure (after passing probation period)
* Desirable experience with 1st, 2nd, 3rd line support
* Beneficial knowledge of Manage Engine & Zoho One, and Sprints/Agile frameworks
In return you will receive
* Salary to £50k plus additional on‑call working allowance £2,400 per annum (after passing probation)
* 23.5 days holiday (plus bank holidays), rising to 24.5 days after 12 months of service
* Option to buy or sell additional annual leave
* Employee Assistance Program
* Healthcare Cash Plan
* Pension
* Life Assurance
* Season ticket loan
* Discounted staff travel
* Cycle to Work Scheme
* Reward scheme and benefits platform
* Sick pay entitlement from first day of employment
* Enhanced maternity and paternity leave
If you are interested in our role and meet the requirements above, then please do get in touch. Our working hours are 8.45am – 5.30pm, Monday – Friday. You would be ‘on call’ after passing the probation successfully. In order to assist you to perform the above additional duties the Company will provide you with a mobile phone or reimburse you £25.00 per month to cover the additional charges incurred by you. The role is based in our central Manchester office, with the option to work 2 days per week at home (in the UK).
We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.
Please visit our company LinkedIn page https://www.linkedin.com/company/dgi-travel/ to learn more about us and what we do.
PASSIONATE – We're driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.
BOLD – We embrace innovation and challenge the status quo to deliver outstanding results.
MINDFUL – We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.
We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.
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