Inside Sales Representative – Public Sector & Education (Remote) Location: Remote Department: Sales Reports To: Sector Sales Lead / Chief Customer Officer ICS.ai is a leader in AI-powered solutions for Public Sector and Education. We’re looking for a Remote Inside Sales Representative to convert marketing-generated leads into qualified sales opportunities. This is your chance to join a fast-growing SaaS company and make an impact in digital transformation. Role Purpose You’ll replace traditional telemarketing with a structured, personalised, and value-driven approach to early engagement. Using our MEDDIC-based qualification process, you’ll nurture prospects and book meetings that help our senior sales team close deals. Key Responsibilities Lead Qualification: Follow up on inbound leads from webinars, events, and campaigns. Multi-Channel Outreach: Use structured sequences across phone, email, and LinkedIn. Meeting Booking: Schedule qualified meetings and prepare detailed briefs for senior sellers. AI-Driven Productivity: Use AI tools for research, call notes, follow-ups, and personalised outreach. Knowledge Building: Stay informed on our AI platforms, case studies, and roadmap. Collaboration: Work closely with Marketing and Sales to refine qualification criteria and improve conversion rates. Essential Skills & Experience Customer-facing experience in inside sales, SDR/BDR, telemarketing, recruitment, or fundraising. Strong verbal and written communication skills. Ability to manage multiple leads and follow-ups concurrently. Comfortable working to activity and outcome targets using CRM tools. Interest in technology and AI solutions. Desirable: Experience in B2B SaaS sales. Familiarity with UK Public Sector (Local Government, HE/FE). Knowledge of MEDDIC framework and CRM systems. Perks & Benefits at ICS.ai Remote & flexible working 25 days annual leave bank holidays Private healthcare & wellbeing programs Professional development & training opportunities Laptop & home office allowance Pension contributions Employee referral bonuses Opportunity to work with cutting-edge AI solutions Apply today and help us transform engagement in the Public Sector and Education with AI-powered solutions!