Refrigeration Service Manager Location: Head Office- Wirral (with occasional travel across the UK) Salary: Depending on Experience We are seeking an experienced refrigeration professional to take the lead in managing our nationwide team of engineers from our Wirral head office. This is a hands-on leadership role where you will oversee service delivery, coordinate planned/reactive works, provide technical support, and ensure the smooth running of our refrigeration operations. The role will be 80% office-based with around 20% site visits to maintain strong client relationships, carry out quality checks, and support engineers in the field. Occasional overnight stays will be required (on average once per month). The Role * Manage, mentor, and support the refrigeration engineering team nationwide * Oversee planning and scheduling for both planned maintenance and reactive works * Provide remote and on-site technical support, including CO2 systems * Monitor service quality, compliance, and client satisfaction * Maintain strong working relationships with key clients * Conduct occasional site visits for quality inspections and technical oversight * Drive continuous improvement in service delivery and operational efficiency What’s Provided * Company car for business and personal use * 25 days holiday plus 8 bank holidays * Private healthcare and sick pay (service-based) * Pension scheme up to 7% * Ongoing traini...