Job Summary
The Care Navigator plays a crucial role in facilitating patient care by providing support and guidance to individuals navigating the healthcare system. This position requires a proactive individual with strong organisational skills and the ability to communicate effectively. The Care Navigator will assist patients in accessing necessary services, ensuring they receive the appropriate care in a timely manner.
Duties
* Serve as the primary point of contact for patients, addressing inquiries and providing information regarding healthcare services.
* Assist patients in scheduling appointments and coordinating care with various healthcare providers.
* Maintain accurate patient records through data entry and clerical tasks, ensuring confidentiality and compliance with regulations.
* Manage administrative tasks including filing, typing correspondence, and maintaining office supplies.
* Demonstrate excellent telephone and face to face skills while communicating with patients, families, and healthcare professionals.
* Collaborate with multidisciplinary teams to enhance patient care pathways and improve service delivery.
Requirements
* Previous office experience is essential, with a preference for candidates who have administrative experience in a healthcare setting.
* Proficient computer skills including familiarity with Microsoft Office.
* Strong organisational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail.
* Excellent typing skills for accurate data entry and documentation purposes.
* Demonstrated clerical experience that showcases your ability to handle administrative duties effectively.
* A professional but empathetic attitude to ensure positive interactions with patients and colleagues. The ideal candidate will be compassionate, resourceful, and dedicated to improving patient experiences within the healthcare system.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 20 – 30 per week
Benefits:
* Company pension
* Employee discount
* On-site parking
Work Location: In person