An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England.
As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software. This full-time role offers salary range of £25,000 – £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided)
You will be responsible for:
Handle and route incoming calls promptly, ensuring a professional and courteous response.
Process purchase invoices and accurately maintain service and financial records.
Organise and manage calendars, arranging appointments and service schedules.
Support basic bookkeeping functions using Xero
Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools.
Deliver general administrative support across multiple departments as required.
What we are looking for:
Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role.
Ideally have 2 years of experience in customer service and 1 year in scheduling.
Ideally, you will have some accounts experience especially with Xero (full training provided)
Skilled in using Microsoft Office applications (Word, Excel, PowerPoint).
Excellent telephone manner and interpersonal skills.
Experience in scheduling and accounting software would be preferred.
What’s on offer:
Competitive salary
Company pension scheme
Free on-site parking
Apply today – this is a fantastic opportunity to join a supportive and professional team!
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003