Hire Controller West Bromwich Salary - Up to £33,000 per annum
Our client is a well-established and growing plant hire business, supplying a modern fleet of plant machinery for both self-drive and operated hire across the UK.
The Role As a Hire Controller, you will be responsible for coordinating plant and equipment hires, handling customer enquiries, preparing quotations, and arranging deliveries and collections.
Key Responsibilities Manage incoming hire enquiries by phone and email Prepare quotations and process hire orders Coordinate deliveries and collections Schedule equipment to maximise fleet utilisation Maintain accurate hire records and documentation Liaise with customers, drivers, and suppliers Resolve customer queries professionally
Skills and Experience Required Minimum 3 years’ experience in a Hire Controller or similar role Previous experience within plant hire, tool hire, or a related industry Excellent communication and customer service skills Strong organisational and time management abilities Good IT skills and experience using scheduling systems Knowledge of plant machinery is advantageous
Working Hours Monday to Friday, 7:30am to 5:00pm (including a 1-hour lunch break and two 15-minute breaks). Holiday Entitlement20 days annual leave plus bank holidays, with 3 days reserved for the Christmas shutdown.
Benefits Competitive salary up to £33,000 depending on experience Supportive team environment Opportunity to develop within a growing business If you have experience within plant hire and are looking for a new opportunity, we would love to hear from you.