Join Our Team in Delivering Quality Care
We are seeking a dynamic and compassionate Quality Assurance Officer to join our Enniskillen team. Our mission is to provide exceptional homecare services, and we are looking for a dedicated professional who shares our passion for delivering high-quality care to our Service Users.
Why Choose Us:
* Attractive compensation package: Discussed at interview
* Additional earnings from overtime and on-call rates, Mileage reimbursement*
* 31 Days Annual Leave
* Standard Workweek of 35-hours, typically Monday to Friday from 9 am to 5 pm, with the flexibility to adapt working hours as necessitated by the role.
* Full-time, Temporary Contract (12-Months)
* Opportunity to make a meaningful impact in the lives of Our service users.
* Supportive and collaborative team environment
* Professional growth and development opportunities
* On-the-job training and continuous improvement
Key Responsibilities:
As a Quality Assurance Officer, your role is pivotal in ensuring our service users receive the best care possible. Your responsibilities will include:
* Ensuring compliance with RQIA Standards, Minimum Standards, and NISCC Code of Practice
* Conducting thorough risk assessments and service reviews
* Performing supervisory visits and spot checks to uphold care plan standards.
* Collaborating with the team to support and train new care workers
* Participating in staff development, training, and performance appraisals
* Attending meetings with Multi-Disciplinary Teams and Social Services
* Investigating and addressing complaints promptly and professionally
* Providing coverage for absent coordinators or care workers as needed
* Participating in our on-call service on a rotating basis**
Qualifications:
To be successful in this role, you should possess the following qualifications:
* NVQ Level 3 in Health & Social Care or equivalent (Required)
* Full Driving Licence
* Full access to a car for work purposes
Desirable Criteria:
While not required, the following qualifications and experiences are considered advantageous:
* NVQ Level 4, 5, HNC, or HND in Health & Social Care or Equivalent
* Manual Handling Train the Trainer Level 3
* Delegation and planning skills
* Geographical knowledge of the area
Qualities required to be successful in this role:
* Ability to work independently and as part of a team
* Exceptional communication skills
* Proficiency in Microsoft Office and IT literacy
* Willingness to undergo necessary training
* Honesty and trustworthiness
* Flexibility and ability to thrive under pressure
* Strong organizational and leadership skills
* Passion for providing compassionate care
Additional Information:
* Enhanced disclosure checks with Access NI are required
* Registration with NISCC
* Right to work in the UK (required)
Join our team in delivering quality care and making a real difference in the lives of those we serve. If you have a passion for caregiving and meet the qualifications, we encourage you to apply.
Apply today to be a part of our dedicated team!
*Mileage reimbursement at company rate per mileage at time of claim
** This job description is not exhaustive, and you may be required to perform other tasks relevant to the job.
#J-18808-Ljbffr