Overview
Reference
447501 Salary
£12.21 - £12.21/hour Job Location
- United Kingdom -- England -- West Midlands -- West Midlands -- Walsall Job Type
Temporary Posted
Friday, May 16, 2025
Customer Service Advisor
£12.21 per hour
Monday to Sunday 6am-11.30pm (must be flexible to work shifts between these hours on a rotational basis)
Full time – 35 hours per week
Based in Walsall
Role:
-Answering any customer questions and providing high levels of customer service
-Taking details regarding the vehicle breakdown and passing these to the internal despatch team
-Entering vital details into the RAC system
-Keeping the customer updated at all times
Requirements:
To work in the RAC breakdown department, we are not looking for specific breakdown or motor industry experience and we do not expect candidates to have any knowledge of car breakdowns. What we are looking for is experienced customer service people who are used to dealing with customers and working in a fast-paced and high-energy environment:
-Previous customer service experience (essential)
-Excellent timekeeping and punctuality (essential)
-Excellent communication skills (essential)
-Professional telephone manner (essential)
INDCCP