Job Description
Customer service should not be a department. It should be the entire company.”\n\nAutomotive Service Advisor\n\nBasic Salary up to £32,000 + Bonus!\n\nMonday to Friday – No Weekends!\n\nMain Dealer Training and Development!\n\nCareer Progression Opportunities!\n\nEpsom Area\n\nA fantastic opportunity has arisen for an experienced Service Advisor to join a well-established main dealer with an excellent reputation for quality, service, and customer care.\n\nThis dealership offers a professional and supportive working environment, genuine career development, and the chance to be part of a close-knit, customer-focused team that consistently delivers outstanding results.\n\nResponsibilities\n\n * Welcome customers to the Service Department, ensuring their vehicles are processed in line with manufacturer and company standards.\n\n * Manage the Service Department diary efficiently to maximise technician utilisation.\n\n * Promote the dealership’s service facilities to encourage repeat business across Sales and Aftersales.\n\n * Deliver high levels of customer satisfaction and ensure professional service at every stage.\n\n * Upsell service, repair and parts options to meet revenue and profit targets.\n\n * Maintain a professional and presentable appearance at all times.\n\nRequirements\n\n