Technical Business Analyst - Workforce Management (Contract) Day Rate: £450- £535/day (Inside IR35) Contract Length: 6 months A leading organisation is seeking two experienced Technical Business Analysts with strong Workforce Management (WFM) expertise to support the delivery and optimisation of complex WFM solutions across a multi‑site environment. This role requires candidates with genuine practice, process and system experience in Workforce Management - not HR/payroll-only backgrounds. Key Responsibilities Work closely with stakeholders, architects, engineers and delivery partners to define clear, testable business and technical requirements Gather and document requirements through workshops, interviews and structured discovery Produce user stories, functional specifications, process maps and acceptance criteria Conduct detailed gap analysis, impact assessments and feasibility studies Operate effectively within a matrix organisation with multiple business units and product teams Actively participate in Agile ceremonies: sprint planning, backlog refinement, stand-ups, reviews and retrospectives Partner closely with Product Owners and engineering teams to support iterative delivery Support UAT planning, execution and defect management Contribute to change management, business readiness and stakeholder communication Promote data-driven decision‑making using analytics and reporting tools Ensure compliance with regulatory, data privacy, cybersecurity and internal control requirementsEssential Experience To be considered, candidates must have hands‑on WFM experience, including: Scheduling & rostering Time & attendance Clocking systems and working hours rules Experience with Workforce Management platforms such as: Kronos / UKG Workforce Software Quinyx Reflexis SmartTime Or equivalent WFM vendors/systems Proven ability to work across practice, process and system change Strong experience within large operational or multi‑site organisationsIdeal Background Experience in sectors such as public services, logistics, transport, defence, contact centres, facilities management or similar Ability to work confidently with both technical and non‑technical stakeholders Strong communication, analytical and problem‑solving skills Comfortable working in fast-paced Agile delivery environmentsIf you have the relevant experience for this role, please apply using the link provided